Are you looking for support?
To optimize the management of technical support cases and respond better to our customers, we have a Ticket Management System here. Any support request is identified with a unique ID that we use to monitor your progress and all related communications. Each support engineer or product specialist participates collaboratively until the case is finalized. We provide the entire history of each case under the account of each user.
✓ Pre-Sales Technical Support for Certified Integrators (non-commercial)
✓ Technical support to users and integrators registered during normal office hours
✓ Support for service contracts with Active SLAs and Certified Integrators 7x24x365
✓ Issues related to Quality. Report of Non-Conformities (internal or external)
✓ Active Contracts (Purchase Orders, Services, Courses, Logistics/Deliveries, etc.)
Use the bubble at the bottom right to contact with us on social channels. We guarantee the best service with an adequate scaling process. If you have a support or maintenance contract or subscription, then you must use the mechanisms agreed under that contract, SLA (Service Level Agreement).
We are looking for …
Below we publish some active searches of WiseGroup to career development and business opportunities for business partners. You will need to create a user account on the system and log in to apply.
If you are interested in applying for the Certified System Integrator program as an enterprise, you can fill out the form at the following link: Partners
Currently no job offers available.
Mail to us
All mail and small packages should be sent to WisePlant HQ main address located at 66, West Flagler Street Suite #900, Miami, Miami-Dade County, Florida, 33130, United States.
Larger packages or products must be sent to the warehouse address following our purchase order instructions.
Write to us
Provide us with your inquiry by completing the form below to make sure that we have your accurate contact details and assign them to the appropriate area. To know about our corporate policies, legals, terms, and conditions, read here.
